Terms and conditions of sale


1. The delivery of purchased products happen on average in 4 (four) working days from the execution of the order in Italy and EU and in 8 (eight) working days for all the other destinations, through GLS courier.

2. Roberto Sandrini’s Snc commit to do what in his discretions in order to respect the times of delivery specified and, in any case, to carry out the delivery in a maximum time of 30 (thirty) days from the second day the Customer sent the order.

3. Delivery times could be delayed in the case of holy days. Roberto Sandrini’s Snc is not taking any responsibility in case of delay of any kind in the shipping.

4. For the orders done through bank transfer, shipping times are calculated from the reception of the payment confirmation.

5. In the case of failing execution of the order from Roberto Sandrini’s Snc, due to, even a temporary, unavailability of the Product, the Seller will give written notice to the Customer providing, after the Customer request, the refund of the amount possibly paid.

6. Shipping costs for Extra-EU countries are included in the product price.

7. The Customer commit to control with no delay, or anyway in and not later than 3 (three) days from the reception of the Product, that the delivery was right and included all and only the product purchased and to inform not later than that term Roberto Sandrini Snc of any discrepancy in the received products and the executed order. If the wrapping or packaging of the products ordered by the Customer should get to destination clearly damaged, the Customer is encouraged to refuse the delivery from the courier or accept the delivery “subject to checks”.

8. Taking effect the term in the previous paragraph without the customer to make objections against Roberto Sandrini Snc, the Products delivered are understood as definitely accepted.

9. For the moment, we do not ship to Turkey.